WHO WE ARE AND WHAT WE DO
Leaders in Car Hire
Impala Car Rental is a market driven entity and a formidable partner in the hospitality & tourism industry specializing in car rental services and packages. For over a decade we have been offering a full range of car rental services including but not limited to self-drive, chauffeur drive as well as shuttle services. Impala Car Rental prides itself by being manned by experienced and dedicated front and back office as well support staff whose commitment to the delivery of superior car rental service is unparalleled. It is our strategy to continue revamping and edifying our fleet with the latest and durable vehicles to meet and exceed the growing customer needs of the market we serve.
Impala Car Rental once considered a lightweight has risen like the phoenix, submerging all competition like the legendary Bermuda triangle. Over the past 15 years our trophy cabinet has bustled with awards including the super brand best car rental 2017, businessman of the year, best car rental customer choice award 2017, most trusted brand CICRM 2017 to mention only a few. Scooping the trophies would not have been made possible had it not been for the loyal clients that have been our backbone since time immemorial; to date we strive to reward such loyalty as it is the mainstay of our business to remain a going concern. Regardless of the times our services have always been outstanding and left customers with no qualms.
VISION
To become the leading car rental company of choice on the market.
VALUES
Our Customers
To maintain an optimal level of customer satisfaction through service delivery that exceeds expectations.
Our People
To provide each member of our organization with equal opportunities to reach his or her full potential.
Innovation
To deliver innovative industry-leading car rental services.
Excellence
To pursue operational quality standards that are effective and efficient.
Integrity
To stand by our ethics and best practice without compromise
AWARDS
Best car rental CCAZ, Top 200 super brand best car rental 2017, most trusted brand car rental 2017 CICRM, Best car rental company tourism and leisure megafest tourism, CSR in education, ZNCC business man of the year, service excellence, Zimbabwe business awards business man of the year travel and tours & national, customer choice award, second tunner up AZTA, sanganai best car rental stand 2017 , ZITF stand of the year 2017 car rental, Investment awards ZIA.
